What happens when you report abuse or neglect

If you are worried that a person with dementia is being abused or neglected, it’s important to act quickly to protect them. Reporting abuse might feel overwhelming, but there are steps in place to ensure the person gets the help they need. Here’s what will happen when you report it:

1. You will be listened to
   When you contact organisations like Age UK or your local council, they will listen carefully to your concerns. It’s okay if you don’t have all the details - just share what you know.

2. An investigation may take place
   Once you report the abuse, professionals will look into the situation. This could involve social workers, doctors, or care professionals visiting the person with dementia to check on their health and wellbeing. They will work to understand what has happened and if there is any risk of harm.

3. The person will be kept safe
   The main goal is to make sure the person with dementia is safe. If they are in immediate danger, the authorities may take quick action to protect them. This could involve moving them to a safer place or changing the way their care is delivered.

4. Support for the person and their family
   Help will be offered not only to the person with dementia but also to their family or carers. 

5. It’s confidential
   Your report will be handled sensitively and confidentially. You don’t need to worry about being identified if you choose to remain anonymous.

Where to report abuse or neglect

• Call Age UK on 0800 678 1602

• Call Hourglass on 0808 808 8141 or visit: https://wearehourglass.org/

• Contact your local council 

• If someone is in imminent danger contact the police

Remember, by reporting abuse or neglect, you’re helping to keep someone with dementia safe and ensure they get the care they deserve.

Source: Age UK